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Complaints Policy

Quality of Service
We aim at all times to provide You with a service that will meet with your expectations. However, if you have cause to complain about any aspect of the Reinstatement Works please contact BEON  Tel: 08006893802 or info@beonpropertyclaims.co.uk. If you wish to register a complaint on how we have handled the insurance claim please contact Citrus Funding Tel: 0800 688 9934 . If we cannot settle the complaint you may be entitled to refer it to the Financial Ombudsman Service. www.financial-ombudsman.org.uk.

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BEON Property Claims LTD is an Appointed Representative of Citrus Compliance. Citrus Compliance is a trading name of Andrew Smith which is authorised and regulated by the Financial Conduct Authority. You can check this on the Financial Services Register by Visiting the FCA website www.fca.org.uk/register 

Tel: 0800 6893 802 Mob: 07468 500 800                           Email: info@beonpropertyclaims.co.uk

ICO Reg Reference: ZA097159

VAT Reg: 205 9889 71

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